Terms of service
Welcome to ALIVE. These Terms of Service govern your access to and use of our website, products, services, and all related features provided through our online store.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
1. Access and Account
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have obtained appropriate consent from a parent or guardian.
To access certain features or place orders through our store, you may be required to provide accurate and complete information, including your name, email address, billing details, shipping address, and payment information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Products and Services
We make every effort to ensure that product descriptions, images, and information displayed on our website are accurate.
However, product colors and appearances may vary depending on your device settings and screen resolution.
We reserve the right to modify, discontinue, or limit the availability of any product or service without prior notice.
3. Orders
When you place an order through our store, you are making an offer to purchase.
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Once payment has been successfully processed and your order is confirmed, you will receive an order confirmation email.
Returns and exchanges are governed by our Return & Refund Policy.
4. Pricing and Billing
All prices displayed on our website are subject to change without notice.
Unless otherwise stated, prices do not include:
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Shipping charges
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Handling fees
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Taxes
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Customs duties
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Import charges
You agree to provide current, complete, and accurate billing and payment information for all purchases made through our Services.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our reasonable control.
Ownership and risk of loss pass to you once the order has been handed over to the shipping carrier.
6. Intellectual Property
All content available on our website, including but not limited to:
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Logos
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Trademarks
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Product Images
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Text
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Graphics
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Videos
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Website Design
is the property of ALIVE or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
7. Third-Party Tools and Services
We may provide access to third-party tools or services that we do not control or monitor.
These services are provided on an "as is" and "as available" basis without warranties of any kind.
Your use of any third-party tool is entirely at your own risk.
8. Third-Party Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the content, policies, products, services, or practices of any third-party website.
We encourage you to review the terms and privacy policies of any external site you visit.
9. Relationship with Shopify
Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.
However, all purchases made through this store are transactions directly between you and ALIVE.
Shopify is not responsible for product quality, fulfillment, customer support, returns, refunds, or any disputes arising from purchases made through our store.
10. Privacy Policy
Your use of our Services is also subject to our Privacy Policy.
By using our Services, you acknowledge that you have reviewed and understood how your information is collected, used, and processed by ALIVE and Shopify.
11. Feedback and User Content
If you submit reviews, feedback, suggestions, comments, or other content to us, you grant ALIVE a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for business and promotional purposes.
You remain responsible for any content you submit.
12. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct such errors and update information without prior notice.
13. Prohibited Uses
You agree not to use our Services:
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For any unlawful purpose
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To violate any laws or regulations
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To infringe intellectual property rights
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To transmit malicious software or viruses
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To engage in fraud or deceptive practices
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To interfere with the operation of our website
Violation of these Terms may result in suspension or termination of access to our Services.
14. Disclaimer of Warranties
All products, services, and content are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, ALIVE disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the maximum extent permitted by law, ALIVE shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of our Services or products.
16. Indemnification
You agree to indemnify and hold harmless ALIVE, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses resulting from your violation of these Terms or misuse of our Services.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which ALIVE operates.
18. Changes to Terms of Service
We reserve the right to modify or update these Terms at any time.
Any changes will be posted on this page with an updated revision date. Continued use of our Services after such updates constitutes acceptance of the revised Terms.
19. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: ALIVE